Help Center

Find answers, get support, and learn how to make the most of your virtual numbers

Popular Help Topics

Getting Started

Learn how to set up your first virtual number and start making calls.

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Account Management

Manage your account settings, billing, and user permissions.

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API Integration

Integrate ttelx services with your applications using our APIs.

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Troubleshooting

Common issues and how to resolve them quickly.

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Billing & Payments

Understand pricing, billing cycles, and payment methods.

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Security & Compliance

Learn about our security measures and compliance standards.

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Frequently Asked Questions

How do I get started with virtual numbers?

Getting started is easy! Simply create an account, choose your desired country and number type, and your virtual number will be activated instantly. You can then configure call forwarding and start receiving calls.

What countries do you support?

We provide virtual numbers from over 100 countries worldwide, including major markets in North America, Europe, Asia-Pacific, and Latin America. Check our coverage page for the complete list.

Can I use virtual numbers for SMS?

Yes! Most of our virtual numbers support both voice calls and SMS messaging. You can send and receive text messages, making them perfect for two-factor authentication and customer communication.

How does billing work?

We offer flexible billing options including monthly subscriptions and pay-per-use plans. Monthly plans include a base number fee plus usage charges for calls and SMS. All billing is transparent with detailed usage reports.

Do you offer API access?

Absolutely! We provide comprehensive REST APIs that allow you to integrate virtual number functionality into your applications. Our APIs support number management, call handling, SMS sending, and analytics.

What kind of support do you provide?

We offer 24/7 customer support via email, phone, and live chat. Our support team is knowledgeable about all aspects of our service and can help with technical issues, billing questions, and account management.

Still Need Help?

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