Privacy Policy

1. Introduction

At ttelx ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our virtual number services.

2. Information We Collect

2.1 Personal Information

• Name, email address, and phone number
• Business information (company name, address, industry)
• Billing and payment information
• Account credentials and preferences

2.2 Usage Information

• Call logs and SMS records
• Virtual number usage statistics
• Website and application usage data
• Device information and IP addresses

3. How We Use Your Information

• Provide and maintain our virtual number services
• Process payments and manage billing
• Send important service notifications
• Improve our services and develop new features
• Comply with legal obligations and regulatory requirements
• Prevent fraud and ensure service security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in providing our services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you have given explicit consent for specific sharing

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure data centers with physical security measures

6. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Call logs and SMS records are typically retained for 12 months, while account information is retained for the duration of your account plus applicable legal retention periods.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured format
• Opt-out: Unsubscribe from marketing communications

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.

10. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: